Delete Your EmmanuelReach AI Data

You can request deletion of the data EmmanuelReach AI holds about you. A deletion request covers:

• Your account and profile — name, email address, preferences and organization membership.
• Data obtained through integrations you connected, including access tokens and any account, page, advertising or analytics information received from Meta (Facebook, Instagram, WhatsApp), Google, TikTok and other connected providers.
• Content you created in the platform — campaigns, generated content, business profiles and scans.
• Contact and audience data your organization uploaded, where you are the organization’s owner or administrator.

EmmanuelReach AI is operated by Emmanuel Global Solutions SARL.

If you can sign in, the fastest route is from inside the platform:

• Sign in at emmanuel-reach-ai.vercel.app.
• Open Account Settings, then the Privacy or Data section.
• Choose Delete Account or Request Data Deletion and confirm.

If that option is not available in your account, use Option 2 below. Both routes result in the same deletion.

Send a deletion request to cherufusche@gmail.com, from the email address registered on the account where possible.

So that we can identify the correct account safely, include:

• The email address registered on your EmmanuelReach account.
• Your organization or business name, if you had one.
• Whether you want your whole account deleted, or only the data obtained from a specific connected integration — and if so, which one.

We will never ask you for your password, and you should never include one in a request. If we cannot match a request to an account from the details given, we may ask one further verification question before acting.

Where you signed in or connected an account through a Meta service, you can ask us to remove everything obtained through that integration. Two routes are available and either is sufficient.

• Ask us directly. Email cherufusche@gmail.com stating that you want data obtained through Meta deleted, and include the email address or Facebook name associated with the connection.
• Remove the app from Meta. In Facebook, open Settings & Privacy → Settings → Apps and Websites, select EmmanuelReach AI, and remove it. This revokes the permissions you granted. To also have the data already received deleted from our systems, send us a request using the route above.

On receiving a Meta-related deletion request we delete the access token and the account, page, advertising and analytics data obtained through that integration.

• We acknowledge deletion requests and act on them without undue delay, and in any event within the period required by the law applicable to you.
• Access tokens for connected integrations are revoked or discarded first, so no further data can be received.
• Deletion is permanent. Deleted campaigns, generated content and contact data cannot be recovered, so export anything you want to keep before you ask.
• Backups are cycled on a rolling schedule, so a copy may persist in a backup for a short period after deletion from the live system. It is not restored to active use.

Some records must be retained even after an account is deleted, and only for as long as the obligation lasts:

• Transaction and billing records, where accounting and tax law requires them to be kept.
• Security and abuse records, where they are needed to investigate fraud, protect the service, or establish or defend a legal claim.
• Suppression records — if a recipient opted out of messaging, we keep the minimum needed to ensure they are not contacted again. Deleting that record entirely would defeat its only purpose.

These records are kept only for the required period and are not used for any other purpose.

If you received a message sent through EmmanuelReach AI but do not have an account, your personal data was uploaded by the business that contacted you. That business controls it, and a deletion request is usually best sent to them directly.

If you cannot identify or reach that business, contact cherufusche@gmail.com with the message you received and we will help route your request.

For any deletion request or question about this page, contact cherufusche@gmail.com.